Fees and clarity
You may not understand every charge, what is included, or how total costs compare with the services delivered.
Start with the facts: what you pay, what you receive, how well communication works, and whether the relationship still matches what you need.
A concern is a reason to ask better questions—not proof that anyone acted improperly.
You may not understand every charge, what is included, or how total costs compare with the services delivered.
Meetings, explanations, follow-up, or availability may no longer match your expectations.
Your needs may have expanded beyond investment management into retirement, taxes, estate coordination, or another area.
A relationship can be professional and still stop feeling aligned with how you want decisions explained or handled.
Ask for a complete explanation of fees, services, holdings, and responsibilities.
Request different communication, planning scope, or service expectations.
Compare perspective and approach without moving an account.
If you decide to change, understand the holdings, account mechanics, possible costs, and timing first.
Start with your advisory agreement, recent statements, invoices, Form ADV or Form CRS when applicable, and notes from recent planning conversations.
Write down what you expected, what changed, and the questions you have not been able to resolve.